Sample audit · Fictional data

Family Care Associates

Family Medicine · 3 providers · 48 encounters analyzed

This is what a practice sees after an EarnedMD audit: supported revenue opportunities, compliance risks where the billed code may not be supported, and the clinical evidence behind every finding.

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Potential Revenue Identified

$14,280.00

Total estimated value of supported opportunities

High Confidence Revenue

$9,460.00

High-confidence supported opportunities

Encounters Analyzed

48

Opportunities Identified

19

Avg Opportunity / Encounter

$297.50

Approved for Billing

6

Findings approved and ready to capture

Revenue Opportunity by Type

E/M Level7 · $6,420.00
Add-On Codes4 · $3,120.00
Modifiers3 · $1,890.00
Diagnosis Specificity3 · $1,640.00
Documentation2 · $1,210.00

Opportunity Review Workflow

Identified
19
Reviewed
11
Approved
6

Opportunities

6 found · $248.00 potential
ProviderEncounterOpportunityEst. RevenueConfidenceStatus
Dr. Sarah MitchellENC-2026-0418E/M Level Opportunity
Supported Opportunity
$102.0092%HighNew
Dr. James ParkENC-2026-0522Add-On Code Opportunity
Supported Opportunity
$79.0088%HighNew
Dr. Elena RodriguezENC-2026-0711Modifier Opportunity
Supported Opportunity
$39.0068%MediumUnder Review
Dr. Sarah MitchellENC-2026-0901Diagnosis Specificity
Documentation Opportunity
—61%MediumNew
Dr. James ParkENC-2026-1033E/M Level Opportunity
Compliance Risk
—84%HighNew
Dr. Elena RodriguezENC-2026-1156Missed CPT Code
Supported Opportunity
$28.0090%HighAccepted
Click any row to see how findings expand. Below is a full example of one encounter's analysis.

Inside an opportunity

Here's what a reviewer sees when they open an opportunity — the full clinical encounter on the left, and every supported finding with evidence on the right.

ENC-2026-0418

New

Dr. Sarah Mitchell · File: mitchell_encounter_418.txt · Encounter: Sep 12, 2026 · Analyzed: Sep 28, 2026

Total Potential Revenue

$141.00

2 findings

Clinical Encounter

mitchell_encounter_418.txt
Assigned ICD-10E11.9I10M54.5
ENCOUNTER NOTE — Office Visit
Date of Service: 09/12/2026
Provider: Dr. Sarah Mitchell, MD
Patient: [De-identified]

CHIEF COMPLAINT:
Follow-up for type 2 diabetes, hypertension, and lower back pain. Patient reports increased thirst and fatigue over the past two weeks.

HISTORY OF PRESENT ILLNESS:
64-year-old established patient presenting for management of type 2 diabetes mellitus, essential hypertension, and chronic low back pain. Patient reports polyuria and fatigue despite current metformin regimen. Reports back pain has worsened, radiating to the right leg, worse with prolonged sitting. Denies numbness or weakness. Blood glucose logs show fasting readings ranging 160-210 mg/dL over the past two weeks, up from prior baseline of 130-150.

REVIEW OF SYSTEMS:
Constitutional: Reports fatigue. No fever, no weight loss.
Cardiovascular: No chest pain, no palpitations, no edema.
Neurological: No focal weakness, no numbness. Negative for bowel/bladder dysfunction.
Musculoskeletal: Lower back pain with right leg radiation. No joint swelling.

PAST MEDICAL HISTORY:
1. Type 2 diabetes mellitus — diagnosed 2019
2. Essential hypertension — diagnosed 2018
3. Chronic lower back pain — diagnosed 2020

MEDICATIONS:
Metformin 1000 mg BID
Lisinopril 20 mg daily
Atorvastatin 40 mg daily
Ibuprofen 600 mg PRN for back pain

ALLERGIES: NKDA

EXAM:
Vitals: BP 142/88, HR 78, BMI 31.2
General: Well-appearing, no acute distress
Cardiovascular: RRR, no murmurs
Pulmonary: CTAB
Neurological: Alert and oriented x3. CN II-XII intact. Strength 5/5 in all extremities. Sensation intact. Negative straight leg raise.
Musculoskeletal: Decreased lumbar ROM with flexion. Point tenderness over L4-L5. No erythema or warmth.

ASSESSMENT & PLAN:
1. Type 2 diabetes mellitus (E11.9) — poorly controlled. A1c drawn today. Will consider adding GLP-1 agonist if A1c > 8.0. Reinforced dietary counseling and exercise. Reviewed glucose logs in detail (15 minutes spent counseling).
2. Essential hypertension (I10) — BP elevated today at 142/88. Will increase lisinopril to 30 mg daily and recheck in 2 weeks.
3. Chronic low back pain (M54.5) — acute exacerbation with right leg radiation. Will continue NSAIDs, add physical therapy referral. Discussed imaging if no improvement in 4 weeks. Reviewed MRI risks/benefits and alternatives (10 minutes).

TIME SPENT: Total visit 42 minutes, of which approximately 35 minutes were spent in counseling and coordination of care reviewing glucose logs, medication adjustments, and treatment options for back pain.

CPT BILLED: 99213

2 Findings in This Encounter

Current Code

Level 3 office visit — low complexity medical decision making, typically 30-39 minutes total time.

Potential Code

Level 4 office visit — moderate complexity medical decision making, typically 40-54 minutes total time.

Why Flagged

The documented encounter supports a Level 4 (99214) visit rather than the billed Level 3 (99213). Three stable chronic conditions were managed with medication adjustments (lisinopril increased), prolonged counseling (35 minutes), and moderate-complexity decision making regarding potential GLP-1 agonist therapy and imaging for back pain.

Supporting Evidence

Three chronic conditions managed with medication changes (metformin review, lisinopril increase, NSAID continuation)

35 minutes of counseling/coordination documented — exceeds the 40-54 minute typical time for 99214

Moderate-complexity MDM: multiple conditions with worsening control requiring prescription management and diagnostic imaging decision

Coding Basis

2021 E/M Office Visit Guidelines — time-based or medical decision making. 99214 requires moderate level of MDM or 40-54 minutes total time.

Coding Reasoning

The note documents 42 minutes total visit time with 35 minutes of counseling, and moderate MDM (multiple conditions, prescription management, risk of morbidity). Both time and MDM independently support 99214.

Why This Is Not Overcoding

This is not overcoding — the documentation explicitly supports a moderate level of medical decision making across three chronic conditions and exceeds the time threshold for 99214. The billed 99213 under-represents the documented complexity.

Current Code

Level 4 office visit (base code).

Potential Code

Prolonged service in the office setting requiring direct patient contact beyond the usual time — 30-74 minutes beyond the base code.

Why Flagged

The 35 minutes of documented counseling and care coordination exceeds the typical 99214 time and may support an add-on prolonged service code, depending on payer policy and whether the time was spent face-to-face.

Supporting Evidence

35 minutes of counseling/coordination documented beyond the typical 99214 time

Detailed review of glucose logs and treatment options for two conditions

Coding Basis

CPT 99354 — prolonged office service, 30-74 minutes beyond base code. Requires face-to-face time and payer coverage.

Coding Reasoning

The documented 35 minutes of counseling beyond the base visit may qualify for 99354, subject to payer-specific prolonged service policies and face-to-face documentation requirements.

Why This Is Not Overcoding

Only billable if the prolonged time was face-to-face and the payer recognizes 99354. Flagged as a medium-confidence opportunity for payer-specific verification.

EarnedMD findings are decision-support recommendations and do not constitute final coding or billing determinations. Billing decisions should be reviewed by qualified personnel and must be supported by the medical record and applicable payer requirements.

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EarnedMD findings are decision-support recommendations and do not constitute final coding or billing determinations.